VPN Service Portal Digicluster v3
Secure Remote Maintenance and Access for Your Machines and Systems
The VPN Service Portal Digicluster v3 gives IT administrators and system operators a secure, flexible and scalable solution for remote maintenance. You can network machines and control centers, access your system network in real time via remote access and view all relevant data directly. Features such as automatic reconnection after connection loss, GDPR-compliant user management and detailed access logging ensure that Digicluster v3 meets the highest security standards. With this remote maintenance software, you optimize processes, avoid expensive on-site service visits and always keep an eye on your machines.
Application Scenarios for Remote Maintenance with the VPN Service Portal Digicluster v3
In industrial systems, machines run continuously and must function reliably even under extreme conditions. Centralized monitoring, control and remote maintenance of connected routers and the machines behind them ensure smooth operations and prevent downtime. Operators and suppliers each receive separate access to the systems.
Networking systems in critical infrastructure require exceptionally high security standards to protect safety-critical systems from threats. Encrypted VPN connections and individually assigned access rights offer reliable protection against tampering and cyber attacks.
Large solar parks often consist of many PV units spread across different locations. Connecting these individual systems into a single fleet and centrally managing them via a remote platform allows operators to efficiently and reliably control, manage and maintain their entire equipment portfolio.
Remote maintenance of railway systems must be based on smart, mobile and industry-specific security standards. Intelligent remote access is essential for maintenance and service tasks as well as for comprehensive data transmission.
VPN Remote Maintenance Portal – An Overview of All Features
- Network: Simple, secure, and flexible networking of systems, machines, and control centers.
- Secure VPN network: Digicluster automatically connects via secure OpenVPN encryption to the router, which in turn links to your local technical systems.
- Remote access: Possible from any internet-enabled device (PC, tablet, smartphone).
- On-premises, SaaS, or cloud: The software can run in your own data center or through a customer-specific hosting provider; SaaS deployment is also available for external projects.
- On-premises: The Digicluster v3 software can be hosted on your own servers (no online dependency) – ideal for industries with strict compliance requirements or critical infrastructure operators; operation in a private APN available upon request.
- State-of-the-art encryption: Security classification according to the latest technical guidelines from the German Federal Office for Information Security (BSI).
- Encryption: Certificate-based authentication.
- Own Root Certificate Authority (CA): Closed key infrastructure, the root key for all certificates never leaves the trusted environment. No dependency on external service providers and no additional costs.
- Comprehensive condition and activity analysis: View assigned rights and user access at any time.
- Access restrictions: Time-based or IP-based restrictions for connected routers and local network participants through the platform.
- 2FA: Secure device access through two-factor authentication (open standards HOTP (RFC 4226) and TOTP (RFC 6238), passwords).
- Automatic monitoring functions: Protection against cyberattacks through intelligent algorithms within Digicluster and continuous self-diagnosis routines.
- High scalability: Securely integrate any numbers of routers and clients into Digicluster easily and quickly.
- Flexible licensing model: Licenses can be tailored to customer-specific requirements.
- Router accessibility: 1:1 NAT from VPN to the entire router network.
- Participant grouping: Combine any number of routers and clients into virtual networks
- Flexible control: Bidirectional access and data exchange.
- Comprehensive access management: Time-based and IP-based access restrictions.
- Group-based permission management.
- Granular user permissions: Assign detailed roles and rights for each user.
- Logging functions: Important user or system activities are recorded and can be viewed via a server dashboard (who activated what, when, and where in Digicluster, who accessed what and when).
- Stable connection: High failure protection through regular backups and redundacy (available as an option upon request).
- Version management: Update function via update file including version rollback.
- Disaster recovery: Quick and simple restoration in case of system failure.
- Multi-tenant architecture: Manage multiple customers (tenants) via a single software instance – each customer’s data and settings remain separate.
- Hierarchical access structure: Tenant – (optional: Sub-tenant) – Groups – Individual Accesses.
- Resale to customers: Forward leased accesses to third-party customers (sub-tenants) if desired.
- Flexible separation: Clear distinction between your own projects and customer projects.
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